Supporting you and your care team,
every step of the way
Meet your partners in support
We know how difficult living with familial chylomicronemia syndrome (FCS) can be, but with Ionis Every StepTM, you are not alone. That is why we provide a suite of services when you are prescribed TRYNGOLZA and a dedicated partner for your treatment journey—your Ionis Every Step Patient Education Manager.
Your Patient Education Manager can:
Explain the process to get TRYNGOLZA
Answer your questions about TRYNGOLZA or FCS
Teach you how to inject TRYNGOLZA in person, over the phone, or virtually
Provide services and resources, like nutrition support, to help manage your treatment
Find an Ionis Every Step Patient Education Manager to connect with:
Assistance in accessing TRYNGOLZA
Ionis Every Step was created to help you get started on your prescribed medicine and provide ongoing support to manage your disease. Our dedicated team are trained to assist patients with FCS. We can help you navigate the insurance process and connect you with tools and programs based on your needs.
Insurance assistance
Ionis Every Step will work with you, your doctor, and the pharmacy to confirm what your health plan needs to cover your medicine. Then, they will work with your doctor to complete the process to get insurance approval and update you along the way.*
Financial assistance
Commercially insured patients may pay as little as $0 out of pocket per fill.† Based on your insurance status, Ionis Every Step offers other financial support programs if your insurance does not cover TRYNGOLZA.‡
*Insurance approval is not guaranteed. Ionis Every Step offers financial assistance programs for patients who are uninsured or denied coverage for their Ionis medication.
†Eligibility restrictions: This program is not available to individuals who use any state or federal government-funded health care program to cover a portion of medication costs, such as Medicare, Medicaid, TRICARE, Department of Defense, or Veterans Administration, or any other state or federal government-funded health care program.
‡Subject to program terms, conditions, and limits.
Getting started with Ionis Every Step for TRYNGOLZA
To access our support services, enroll in Ionis Every Step through one of the following ways:
Call Ionis Every Step at
1-844-789-8744
and ask to enroll
Complete the Patient Consent Form online
Enroll nowFill out the TRYNGOLZA Patient Enrollment and Prescription Form in your doctor's office
Have questions about access and coverage?
Call Ionis Every Step at 1-844-789-8744
Monday to Friday, 8 AM to 8 PM ET.
To report any issues with your autoinjector, call Ionis at 1-833-644-6647.
