Getting started

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What to expect after your doctor prescribes TRYNGOLZA

Ionis Every Step™, our patient support program, and your specialty pharmacy will work with your doctor to help you get started with treatment as quickly as possible.

  1. STEP 1: Your doctor sends the prescription to a specialty pharmacy.

    • You will need to keep an eye out for a phone call or text from the pharmacy
    • Sign up for Ionis Every Step to get the most out of the support offered to you—learn more about the program or how to enroll here

  2. STEP 2: Answer your specialty pharmacy's phone call or text to review coverage and potential costs.

    • Together, you will review your insurance coverage, out-of-pocket costs for TRYNGOLZA, and potential financial assistance options
    • The pharmacy or doctor's office may also reach out if they need more information from you during the insurance approval process
    • Save your pharmacy's phone number as a contact below so you recognize their call

  3. STEP 3: TRYNGOLZA is shipped directly to you.

    • The pharmacy will confirm delivery details so they can send your prescription and a Welcome Kit; they will also give you injection training for your first dose

  4. STEP 4: Your specialty pharmacy will reach out when it is time for a refill.

    • It is important to check that your refill will be shipped in time, or you can request it directly when your next dose is coming up

Stay in touch with your specialty pharmacy

It is important to answer calls or texts from the pharmacy so you can avoid delays in getting TRYNGOLZA. If you need more support, or if you're not sure which pharmacy you are using, call the Ionis Every Step Support Center at 1-844-789-8744 (select option 2), Monday to Friday, 8 AM to 8 PM ET.

Accredo

1-800-803-2523

BlinkRx

1-844-926-2480

CVS Specialty

1-800-237-2767

Optum Rx

1-800-356-3477

Information your doctor may need

Your doctor may need to send information to your insurance plan to get approval for TRYNGOLZA. This process is normal, and your doctor’s office staff may be asked to provide any of the following:

  • Your current insurance plan details
  • Recent lipid panels showing your very high triglyceride levels
  • Any symptoms you have experienced because of your very high triglycerides and how they were treated
  • If you have experienced sudden pancreatitis attacks and any pancreatitis attacks that have led to an emergency room visit or a hospitalization
  • Current treatment plan, including medications, to help manage your very high triglycerides

Have questions about getting started with TRYNGOLZA?

Call the Ionis Every Step Support Center at 1-844-789-8744 (select option 2), Monday to Friday, 8 AM to 8 PM ET.
Preview of the TRYNGOLZA Getting Started Brochure

Use this guide to help you understand next steps after your doctor prescribes TRYNGOLZA.